Senior Product Manager
The Senior Product Manager owns the product roadmap through the full product cycle. This role is deeply involved with strategy, prioritization, development, and measurement all the way through adoption and iteration with teams across Sightbox. A successful candidate will understand customer needs, identify challenges and collaborate to deliver solutions.
Customer Experience Specialist
As the lifeblood of our small operation, the Customer Experience Specialist divides their time between managing inbound customer inquiries across SMS, live chat, email and phone calls. Triaging, resolving and escalating issues inside of Zendesk are a typical day-in-the-life. A successful CES candidate has a proven record of delighting customers and co-workers alike.
Software Engineering Manager - Supply Chain
The ideal candidate has a strong technical background with deep experience designing cloud services as well as a passion for leading a close-knit team. The ideal candidate will spend the first several months digging into our existing cloud services, hiring and growing their team, establishing processes, and working closely to align on our product roadmap.
Software Engineering Manager - Web Applications
The ideal candidate has a strong technical background with vast experience designing scalable web applications and a passion for leading a team of developers and QA. As the leader of a new team, this role will partner with product management to plan and deliver a new web portal and back end services.
Front-End Software Engineer
The ideal candidate will work closely with the front-end team lead to design and develop new mobile and web applications on the React / React Native framework. Drawing on a wide array of skills, this role will develop simple and intuitive interfaces for new mobile and web applications, collaborate on best practices for all phases of development, testing, and deployment, research, test, and benchmark new technologies.
Back-End Software Engineer
This role will work closely with our engineering lead to design and develop highly scalable Node.JS APIs running on the serverless framework on Amazon Web Services (API Gateway + Lambda). To be successful in this role, one must develop high throughput, well documented and tested APIs that interface with our database, data warehouse, image and PDF processing, and automated services such as SMS, email, and fax to name a few.
Front-End Software Engineer - React Native
A successful front-end software engineer for Sightbox will work closely with our team lead and backend engineers to develop simple and intuitive interfaces for mobile applications.They will also be expected to collaborate on best practices for all phases of development, testing and deployment.